Seamless Transition to the Cloud
Choice and flexibility make up the framework of Avaya’s Collaborative Cloud, filled with feature-rich solutions that can be leveraged to transform existing collaboration networks into cloud-deployment models. Cloud-based offerings (UCaaS, or Unified-Communications-as-a-Service; CCaaS, or Contact-Center-as-a-Service; and VaaS, or Video-as-a-Service) are suited for multiple-consumption models—such as private-, public-, and hybrid-cloud products.
Avaya cloud services natively integrate with Avaya hardware, similar to the products end users likely already have on their desks. This means you can confidently recommend cloud services, knowing the experience will incorporate the familiarity and usability of Avaya.
Unified Communications and Contact Centers
Avaya’s cloud solutions are built on an open architecture that allows users to embed, extend, or customize communications within any solution or app.
Cloud Coverage: Broad Options for All Your Customers’ Needs
The current cloud market is oversaturated with vendors, flooding the business environment with complexity. Avaya knows that what many companies need is a single cloud solution that's personalized to meet their own unique business needs—all while providing the capacity for future growth.