Computer Instruments

Computer Instruments

CI is a seasoned innovator and leading developer of cloud and premises-based voice portal solutions for the contact center. Through eONE, CI offers industry-specific and horizontal applications that streamline manual processes and enhance the customer self-service experience ... Learn more »

 

CI PORTFOLIO

CI is an IVR and call-handling specialist! We provide the tools to self-manage inbound and outbound self-service applications and the IVR environment. We do this by deploying on-premises, cloud, multi-tenant, and SaaS delivery options. Why do we do it? It's simple: to provide solutions with a fast ROI that are easy to manage and quick to deploy, and to provide our customers with the tools for success ... Learn more »
 

CI eONE IVR PLATFORM

eONE is a fast, centralized, easy-to-use, cost-effective IVR platform and configuration tool that launches and manages all your self-service resources across PBXs and cloud services ... Learn more »
 

CI APPLICATIONS

CI has more than 30 industry-leading, pre-configured applications, all with the ability to address vertical industry requirements. eONE satisfies the increasing demand for voice/text/web communications, providing immediate results and information by automating manual processes and helping increase staff productivity. CI's eONE IVR platform creates caller/SMS/online experiences through an innovative and intuitive tool that's compatible with most PBX systems sold in North America. The self-service IVR, CTI, Messaging, and Application Suite allows CI to create and provide solutions with real-world applications that solve real-world challenges like notifications, secure payment and ordering portals, auto dialers, productivity tools, and more ... Learn more »
 

CI CLOUD SOLUTIONS

eONE Cloud Deployment Options
A Cloud Solution provides: cost reductions, streamlined operational responsibilities and flexibility including redundant sites for secured operations. Options are public, private, high availability, multi-tenant, SaaS, and consumption ... Learn more »


CI IVR CLOUD SERVICES
If your goal is to increase your ability to serve your customers, employ leading-edge technology, and better utilize human and financial resources, we can help ... Learn more »
 

CI TOTAL CARE SUPPORT

Maximizes uptime and protects your software investment. Total Care Support has three levels to choose from, Silver, Gold and Platinum. Highlights include free software upgrades and two hours of professional services each month ... Learn more »