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From web seminars and on-site training classes to partner conferences, road shows and trade shows, we are committed to bringing you powerful events that help you grow your business. We’re always updating our calendar to bring you the most valuable opportunities, so check back often to see what’s new!

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  • icon_avaya_training_certifications

    Avaya IP Office Basic Integration and Configuration Rel 11 77200C

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $1795.00
    This five-day, instructor-led class is ideal for individuals responsible for implementing, customizing, and administering an IP Office Platform solution. In addition, the course provides the opportunity to practice hands-on configuration of the IP Office system.  Dat...read more
  • events

    MiVoice Connect Contact Center Installation and Maintenance Core Part 2 RLL

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $2,368.75
    In this training module you will learn how to configure the multimedia call flows for email, chat, multi-interaction and outbound voice, backup/restore, and redundancy. You will also learn how to use the methodology to diagnose a troubleshooting issue for the MiVoice Connect contact center sys...read more
  • events

    MiVoice Connect Contact Center Installation & Maintenance Core Part 1 RLL

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $2,368.75
    This course will teach you how to install, configure mandatory system parameters and inbound voice call flows, and Scripts using an implementation and configuration model on the Mitel Connect Contact Center System.   Date Location ...read more
  • events

    MiContact Center Business - MiVoice Connect for Open SIP Release 9.2 Installation & Maintenance - T-MICC-9.2-OPEN-SIP

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $2,868.75
    The Mitel MiContact Center - MiVoice Connect Open SIP Installation and Maintenance (I&M) Course is a 5 day remote leader-led course that provides advanced hands-on training that teaches you how to successfully install and maintain an Enterprise Contact Center configuration.  Installation a...read more
  • events

    MiVoice Call Recording rel 9.2 I+M (T-MiVOICECR-9.2-IM)

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $2,312.50
    The MiVoice Call Recording Installation and Maintenance (I&M) course is a three-day, remote, leader-led course that teaches technicians how to physically install and configure the MiVoice Call Recording Server. The learners will gain understanding on the recommended server specifications and re...read more
  • events

    MiVoice Business Rel 9.0 Core I and M (T-MVB-9.0-C-IM)

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $2,868.75
    The MiVoice Business Core Installation and Maintenance course covers fundamental tasks involved in installing, configuring, maintaining, and troubleshooting a single, standalone MiVoice Business system. Date Location Time R...read more
  • events

    MiContact Center Business Installation and Maintenance rel 9.0 (T-MICC-9.0-IM)

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $2,868.75
    The Mitel Software Contact Center (MICC) Installation and Maintenance (I&M) course is a five-day, remote, leader-led course that provides advanced hands-on training teaching you how to successfully install and maintain an enterprise-contact-center configuration. Covered installation and mainten...read more
  • events

    MiContact Center Office including Business Dashboard rel 6.2 I+M (T-MiCCO-6.2-IM)

    ScanSource Services
    Location: Varies
    Venue: Varies
    Date/Time: Varies
    Registration Fee: $2,118.75
    Mitel® MiContact Center Office (formerly Customer Service Manager - CSM) rel 6.2 is a Computer Telephony Integration (CTI) application that links the telephone system and the computer, providing a seamless and automated technological partnership. MiCCO is ideal for businesses, such as order ent...read more